innovative Tags Returns & Replacements
We undertake to reimburse you for any product delivered to you that is faulty or is in a damaged condition. If you wish to return a faulty or damaged product, you must notify us through our designated “Returns Form” below, within 30 days of receiving the product. Please ensure you complete the form fully, in particular the field requiring your invoice number.
If we are unable at the time of return to replace or exchange returned goods, we undertake to reimburse your credit card for the amount initially debited for the purchase including packaging and postage charges.